Return & Refund Policy
At Lightorra, customer satisfaction is our priority.
Return & Refund Policy
1. Return Eligibility
You may request a return within 7 days of delivery if:
Product is damaged
Wrong item delivered
Manufacturing defect
Products must be:
Unused
In original packaging
With invoice
2. Non-Returnable Items
Installed electrical items
Used wires & cables
Customized or special-order products
3. Refund Process
Refunds are processed after inspection
Amount will be credited within 7–10 business days
Refund will be issued via original payment method
4. Replacement
Replacement will be provided subject to stock availability.
To initiate return:
📧 info@lightorra.com